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Test Location

You can test anywhere that has a computer - in your office or even at your home.

You should also consider conducting usability tests in your customers' offices. This way, you can observe your users in the context of their work environment.

If you force your users to work in a sterile 'examination' environment, they might feel uncomfortable, and make mistakes which they might not necessarily make in a normal situation.

Did you know...

UPS.com's site design team often pay live visits to the offices of all types of actual customers to observe how they are using UPS.com in the real world.

You could do the same. Most users won't mind you observing their usage of their site, as long as you agree to meet all costs, and don't disrupt them more than necessary.

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