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You are here > Web Design > Web Usability > 4.1. Improve Your Visitor Retention Rate

Improve Your Visitor Retention Rate

As many as one in three visitors to a home page will leave a site, without exploring further!

Usability testing and accurate monitoring can show you why you are losing so many new visitors.

Here are the most common reasons why new visitors to a site leave without exploring the site further:

  • The visitor doesn't understand what the site is about, or simply decides that it doesn't have what they were looking for
  • The home page takes too long to download, and they give up waiting
  • The visitor doesn't find what the link to your site promised
  • Your site requires an plug-in, such as Flash, to use, and they don't have, or dislike, that plugin

Common visitor retention methods include:

  • providing regular updates on the front page to keep people coming back, even if they don't explore the site any further
  • attracting people with exit pop up ads
  • offering something for free from the front page

Discover Which Parts of Your Web Site Are Failing and Why >>>

          

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