You are here > Web Design > Web Usability > 7.14. User Control and Freedom

User Control and Freedom

This heuristic states that you protect users from mistakes and give them the freedom and power to undo a mistake when they make one.

For example:

• Don't make important irreversible actions easy to perform
• Offer undo and redo options
• Provide clearly marked "emergency exit" signs
• Ask for 'confirmation' whenever you can, without being annoying or overprotective

Visibility of Web site Status >>>